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Frequently Asked Questions
- What is FTTx?
The telecommunications industry differentiates between several distinct configurations. The terms in most widespread use today are:
FTTN - Fiber-to-the-node - this is very similar to FTTC, but the street cabinet is further away from the user's premises; it can be up to several kilometers away.
FTTC - Fiber-to-the-cabinet or fiber-to-the-curb - fiber is terminated in a street cabinet typically closer than 300m of the customer premises, with the final connection being copper.
FTTB- Fiber-to-the-building or Fiber-to-the-basement - fiber reaches the boundary of the building, such as the basement in an multi dwelling unit, with the final connection to the individual living space being made via alterative means.
FTTH- Fiber-to-the-home - fiber reaches the boundary of the living space, such as a box on the outside wall of a home or office
FTTP- Fiber-to-the premises - this term is used in several contexts: as a blanket term for both FTTH and FTTB, or where the fiber network includes both homes and small businesses
- What flavor of FTTx does ConnecTel offer?
We offer FTTU/FTTP where the fiber is directly terminated inside the customer’s premises, which ensures the end to end delivery on optical signals. ConnecTel also offers FTTB services, for buildings and multi dwelling units.
- How many types of FTTP/FTTU Configurations exist?
Technically there are two categories
Active - Which means the fiber optic is lit with optical signals
Passive - Which means that fiber optic cable is unlit
ConnecTel uses Active FTTU/FTTP configurations.
- What services ConnecTel offers on this network?
ConnecTel offers Internet, Voice, Data and Unified Communication solutions on its FTTP network. Our network is ready and tested for video services, but our main area of focus is the corporate sector which we are serving well with these services.
- What hardware is required for ConnecTel FTTx?
An ‘Optical to Electrical Media Converter’ is required, which interfaces with CTL’s FTTP network and converts the signal to electrical (Ethernet) to be connected with client’s hardware i.e. router, switch, computer etc.
- What Data Speeds are available on ConnecTel’s Network?
Under standard configuration, our network can support up to 100 Mb/s of last mile traffic, but the speed can be enhanced up to 10 Gb/s under special requirements.
- What is required for the internet service on ConnecTel FTTP network?
You can terminate the Ethernet cable from our Optical to electrical media converter directly into your Computer, Router or switch and then get help from our technical support staff in configuring additional devices.
- What type of Router is recommended for use with the ConnecTel Service?
We recommend Linksys, TP-LINK or D-Link broadband Ethernet routers having one WAN port and multiple LAN ports. You cannot connect DSL modem with our service.
- How many types of internet accounts are available at ConnecTel?
There are two types of accounts:
Committed Information Rate: Customers will get the committed bandwidth at all time of day
Shared: A group of customers will be sharing a pool of bandwidth.
Volume-based: We offer volume based packages only in FTTB configurations
- I need one or more Public/real IPs for my connection, do you offer this service?
Yes! All of our connections carry real/Public IPs as bundled offer. We offer following packages
512 Kb/s - 1 Useable Public IP
1-2 Mb Internet Link - 5 Useable Public IPs
3-5 Mb Internet Link - 13 Useable Public IPs
6Mb+ - 29 Useable Public IPs
Please send an email to sales@connectel.com.pk or
call +92 (42) 3253 0110, +92 (42) 3517 1070 - 71 for additional requirements
Does ConnecTel provide hosting services?
Yes we provide the following
Email Hosting: Customers can host their own domain to our email services and enjoy virus free email service
Web Hosting: We provide Linux/Windows web hosting services with all the required features
DNS Hosting: Customers can host their DNS entries to our DNS servers and host their services wherever they want
I have my own Email server, what value added service ConnecTel provides for Email ?
ConnecTel provides the following Value Added Services
Email Relaying: Customers can use our Mail server to send their emails. Our outgoing mail server is backed by working solutions for Anti Spam and Anti Virus requirements
SMTP Fall back service (MX Route): Customers can host their email server on their own network, and get a fall back / MX route from our mail server. In case the customer’s Email server faces problem our server will store the emails.
- What is POTS?
Plain old telephone service (POTS) is the voice-grade telephone service that remains the basic form of residential and small business service connection to the telephone network in most parts of the world.
- What is ISDN PRI?
The ISDN primary rate interface (PRI) is a telecommunications standard for carrying multiple DS0 voice and data transmissions between a network and a user. The Primary Rate Interface channels are typically used by medium to large enterprises with digital PBXs to provide them digital access to the Public Switched Telephone Network (PSTN). The 30 channels can be used flexibly and reassigned when necessary to meet special needs such as video conferences. The Primary Rate user is hooked up directly to the telephone company central office.
- What is IP Telephony
Voice over Internet Protocol (VoIP) is a general term for a family of transmission technologies for delivery of voice communications over IP networks such as the Internet or other packet-switched networks. Other terms frequently encountered and synonymous with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, and broadband phone. Internet telephony refers to communications services — voice, facsimile, and/or voice-messaging applications — that are transported via the Internet, rather than the public switched telephone network (PSTN).
- Does ConnecTel provide all these services?
Yes. ConnecTel provides POTS, ISDN PRI and IP Telephony to its customers depending on their specific requirements. No matter what kind of PBX your office is using, or if you do not even have a PBX, ConnecTel has a telephony solution for all your needs. We are just a call away.
- How can I get telephony services from ConnecTel?
It is simple and easy. Just send an email to sales@connectel.com.pk or call
+92 (42) 3253 0110, +92 (42) 3517 1070-71 to get the connection of your choice.
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